Privacy Policy

Effective Date: 01/01/26

Protecting personal data and ensuring the privacy of visitors is a top priority for Thorax. This Privacy Policy describes how personal data is collected, used, and protected when visiting and using the website thorax.com.gr (hereinafter the “Website”), in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and Greek law.

1. Data Controller

The data controller responsible for processing personal data is Thorax, legally represented.
For any questions regarding data processing, you can contact us via email at: info@thorax.com.gr

2. Data We Collect

The Website does not have a user registration system (membership). Personal data is limited to what is strictly necessary and includes:

  • Information voluntarily submitted via the contact form (name, email, phone number, and message content)

  • Technical and statistical navigation data (e.g., IP address, device type, browser, visit duration), collected through analytics tools such as Google Analytics

  • Cookies and similar technologies, as explained in the Website’s Cookies Policy

3. Purpose of Processing

Personal data is collected and processed exclusively for the following purposes:

  • Communicating with the visitor and responding to requests or inquiries

  • Improving the functionality and user experience of the Website

  • Statistical analysis of traffic and content performance

  • Ensuring the security and proper operation of the Website

Data is not used for automated decision-making or profiling.

4. Legal Basis for Processing

Data processing is based on:

  • The user’s consent (e.g., submitting a contact form, accepting cookies)

  • The legitimate interest of Thorax to ensure proper functionality and security of the Website

  • Compliance with legal obligations, where applicable

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected.

Specifically:

  • Data submitted via the contact form is retained for up to 12 months, unless longer retention is required for legal communication or compliance purposes

  • Statistical and anonymous traffic data is retained according to the policies of analytics providers (e.g., Google Analytics)

Users may request the deletion of their data at any time, unless retention is required by law.

6. Sharing with Third Parties

Personal data is not sold, rented, or disclosed to third parties for commercial purposes.

Data may be shared only with service providers (e.g., website hosting, analytics tools) solely to support the operation of the Website and only if they fully comply with GDPR requirements.

7. Data Security

Thorax implements appropriate technical and organizational measures to protect personal data against loss, alteration, unauthorized access, or disclosure.

8. Data Subject Rights

Users have the right to:

  • Access their personal data

  • Correct or delete their personal data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, please contact info@thorax.com.gr.

9. Cookies

For more information regarding the use of cookies, please refer to the Website’s Cookies Policy.

10. Changes to This Policy

This Privacy Policy may be updated at any time. Any changes will be published on the Website and will apply from the moment of posting.